How We Rate Casinos
At All Go Analytics, we've developed a comprehensive methodology to evaluate and rate online casinos operating in New Zealand. Our rating system helps Kiwi players identify trustworthy, high-quality gaming platforms. Here's how we assess each casino:
1. Licensing & Regulation
Licensing and regulatory compliance is our most critical rating factor. We prioritise casinos that hold valid licenses from reputable authorities including:
- Malta Gaming Authority (MGA)
- UK Gambling Commission (UKGC)
- Curaçao Gaming Authority
- New Zealand Department of Internal Affairs (where applicable)
We verify license status, check for any compliance violations, and assess the jurisdiction's player protection standards. Casinos without proper licensing receive significantly lower ratings.
2. Game Selection & Software Providers
We evaluate the breadth and quality of gaming offerings, including:
- Slot machine variety and themes
- Live casino games (blackjack, roulette, baccarat)
- Table games (poker, craps, keno)
- Software provider partnerships (Microgaming, NetEnt, Pragmatic Play, etc.)
Higher ratings go to casinos with diverse game libraries, regular new releases, and partnerships with industry-leading providers.
3. Bonus Terms & Wagering Requirements
We scrutinise promotional offers and bonus conditions, assessing:
- Transparency of terms and conditions
- Wagering/rollover requirements
- Maximum cashout limits on bonuses
- Game restrictions and contribution percentages
- Validity periods and expiration dates
Casinos with fair, clearly-disclosed bonus terms and reasonable wagering requirements score higher than those with hidden conditions or exploitative terms.
4. Payment Methods & Withdrawal Speed
We evaluate the full payment ecosystem:
- Deposit options (credit/debit cards, e-wallets, bank transfers, cryptocurrency)
- Withdrawal speed and processing times
- Transaction fees and hidden charges
- Currency support (NZD)
- Payment security and encryption
Casinos offering multiple payment methods, fast withdrawals (ideally 24-48 hours), and no unnecessary fees receive higher ratings.
5. Customer Support
We assess the quality and availability of player support:
- 24/7 live chat availability
- Email support responsiveness
- Phone support (where available)
- FAQ and knowledge base quality
- Average response times and resolution rates
Casinos with responsive, knowledgeable support teams available around the clock score higher in our ratings.
6. Mobile Experience
We test and evaluate mobile gaming quality across:
- Responsive website design (iOS and Android)
- Dedicated mobile apps
- Game performance and load times
- Navigation and user interface
- Feature parity with desktop versions
Casinos offering seamless mobile experiences with dedicated apps or fully optimised responsive sites receive higher marks.
7. Responsible Gaming Tools
We prioritise casinos that demonstrate commitment to player wellbeing:
- Deposit limits (daily, weekly, monthly)
- Loss limits and session time limits
- Self-exclusion options
- Cooling-off periods
- Reality checks and warnings
- Links to support organisations (Gambling Helpline NZ, Problem Gambling Foundation)
Casinos with comprehensive, accessible responsible gaming features receive significantly higher ratings.
8. Our Rating Scale
We rate casinos on a scale of 1 to 10, with the following breakdown:
- 9-10 (Excellent): Top-tier casinos meeting all criteria with exceptional standards. Highly recommended for NZ players.
- 7-8 (Very Good): Strong casinos with minor areas for improvement. Recommended with confidence.
- 5-6 (Good): Solid casinos meeting most criteria. Worth considering, but with some limitations.
- 3-4 (Fair): Casinos with notable weaknesses in key areas. Proceed with caution.
- 1-2 (Poor): Casinos with serious concerns (unlicensed, unresponsive support, unfair terms). Not recommended.
All ratings are based on real testing, player feedback, and ongoing monitoring. We update our reviews regularly to reflect changes in casino operations, new regulations, and player experiences.